Travel blogRWA Blog
- Joined Up Thinking - Are You Getting It?
April 17, 2013
The public sector has used the phrase “joined up” for many years to discuss and even promote the benefits of improved connectivity between disparate but related processes or organisations. Are you seeing the ‘joined up’ potential when it comes to your business? If you are only thinking call centre, web site and traditional advertising are you really ‘getting it’? Are your competitors? Are your customers? This article looks at how technology is further enabling Twitter and other social media to truly participate in the buying process.
- Why Do Some Travel Firms Fail and Others Succeed?
February 7, 2013
What is it that causes some travel firms to fail while others seem to prosper? What differentiates the two? Why are some firms failing to adapt while others increase profitability and sales. This article outlines 3 areas to consider for any travel business looking to succeed.
- Open systems - old hat?
October 24, 2012
Amadeus are now making noises about using open systems, specifically Linux. Good news for those of us trying to use GDS XML interfaces. However, many travel technology providers have been using these modern, open technologies for years.
- Passwords and Online Security Issues in Travel
October 8, 2012
This article relates the general concerns over online security specifically to travel systems. If you hack a private consumer's login details, then maybe you get all their personal info and credit card details - bad enough. If you hack a login into a travel system, then maybe you get access to hundreds of peoples names, addresses, credit card details and travel itineraries. The stakes are clearly much higher, and as a result the security that is in place had better be up to the job.
- Congratulations to 1time!
September 26, 2012
Congratulations to 1time on being recognised as Africa's Leading Low Cost Airline again!
- Why we think Linux is the Best Choice for Mission Critical Servers
September 21, 2012
We've just this week retired one of the servers from our office infrastructure. Having had great success using virtualisation in our customer hosting platform, we are now busy virtualising several office servers onto a similar VMWare environment........
- Why travel companies need a strategy for mobile now!
September 13, 2012
Over 20% of the web browsing of travel web sites takes place on mobile devices. This figure has apparently more than doubled over the last 12 months. Its a no-brainer that the successful players will be those that embrace the mobile platforms.
- The impact of BYOD on Tour Operators
May 28, 2012
BYOD - bring your own device - the latest topic of discussion in mobile telecoms and digital/online security. How does this latest technology trend impact tour operators?
- Why Travel companies should spend more on their IT systems
May 18, 2012
"There is hardly anything in the world that someone cannot make a little worse and sell a little cheaper, and the people who consider price alone are that person's lawful prey. It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money -- that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot -- it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." When I saw this recently on the wall of our local Indian takeaway, it resonated so strongly with my experiences in travel technology that I felt compelled to put some thoughts in writing.........
- Holiday Tours - the 'cyber' trailblazers
April 17, 2012
Holiday Tours is pushing forward with their plans to overhaul the wholesale model and become the first 'cyber' tour operator in the South African market.
- Are you ready for the era of ‘big data’?
March 22, 2012
Are You Ready For The Era Of 'Big Data'? I have just read two fascinating McKinsey Quarterly articles on this subject. The premise of the these articles is that “the amount of data in our world has been exploding, and analyzing large data sets—so-called ...
- Holiday Tours Launches Agent Online Leisure Hub
February 1, 2012
Holiday Tours Launches Agent Online Leisure Hub Holiday Tours, South Africa’s oldest outbound tour wholesaler has launched an agent online leisure hub using RWA's Sell-It Suite. Commenting on the launch, Iain Meaker, Executive Manager of Travel and Dis...
- AA Getaways Shortlisted For Award
September 26, 2011
The AA Getaways web site has been shortlised as a finalist for a Travolution Award.
- 1time Wins World Travel Award
September 23, 2011
Congratulations to one of our clients, 1time for winning the award for Africa's Leading Low-Cost Airline 2011 at World Travel Awards.
- The online travel market in South Africa
August 10, 2011
The adoption of online booking of both flight only and holiday packages. In this article, Mark Bradbury, joint CEO of Cardiff-based travel technology provider RWA, takes a look at online booking of dynamic packages in South Africa and at the changes he e...