Sell-It Suite Fully Managed Hosting Service – Co-Location Offering
The centre, located only 10 miles from RWA’s offices has dual super grid substations, diverse physically separate connections to the internet delivering up to 10,000 mbs and advanced fire detection & suppression The centre has a 4m blast fence, manned 24 x 7, with armed response, airlock style entry, full day & night time infra-red CCTV and meets section 5 of HM Gov security standard.
RWA is responsible for the entire system – hardware, the operating system platform and supporting the Sell-It Suite applications.
The service provides the following:
- A robust and scalable server infrastructure configured for high availability
- Deployment and management of a specific Sell-It Suite product instance and database for each customer
- Secure, encrypted internet connectivity via a fibre optic connection providing contracted committed bandwidth for each customer
- Web site usage statistics and graphical network traffic reports showing web site and call-centre traffic flow
- Regular product upgrades
- Daily and intra-day backups and log rotations
- Extensive monitoring of the hosting environment with automated alerts
- External monitoring from multiple locations of Sell-It powered web sites
- Management and replacement for hardware failures
- Regular server upgrades
- Removal of the need for each customer to employ specific IT resources to operate and maintain servers and operating system software.
Various levels of Disaster Recovery facilities are available, including real-time database replication to a remote hosting platform.