04 Aug Sell-It Suite Fully Managed Hosting Service
Sell-It Suite Fully Managed Hosting Service – Private Cloud Computing
RWA offers a fully managed hosting service which is being used by almost all of our Sell-It Suite customers. RWA is responsible for the entire system (hardware and the operating system platform and supporting the Sell-It Suite applications.
The service provides the following:
- A robust and scalable server infrastructure configured for high availability
- Deployment and management of a specific Sell-It Suite product instance and database for each customer
- Secure, encrypted internet connectivity via a fibre optic connection providing contracted committed bandwidth for each customer
- A backup Internet connection in the unlikely event of primary failure
- Web site usage statistics and graphical network traffic reports showing web site and call-centre traffic flow
- Regular product upgrades
- Daily backups and log rotations
- Extensive monitoring of the hosting environment with automated alerts
- External monitoring from multiple locations of Sell-It powered web sites
- Management and replacement for hardware failures
- Regular server upgrades
- Removal of the need for each customer to employ specific IT resources to operate and maintain servers and operating system software
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